Workforce Management Use Case  in Steel Manufacturing

Workforce Management Use Case in Steel Manufacturing 

Challenges:

However the manufacturing company had multiple challenges in workforce management including complex shift scheduling, with frequent goofs of clashes and missed shifts. New hire onboarding was slow, with productivity taking a hit, and the HR department was able to respond slower than usual due to the volume of queries. Furthermore, there was a timely gap in sending performance feedback as well, while manual attendance and leave tracking made record-keeping more error-prone. 

Solution: 

These challenges were solved by Clarion’s Conversational AI that automated a few core processes in workforce management. Solved Shift Scheduling Conflicts – Through this the employees could manage and edit shifts neatly. Expedited onboarding with personalized training and support for new team members. AI-enabled HR chatbot provided instant answer to the usual queries and helped the HR personnel. Automated performance feedback loops to keep assessments timely and relevant. Moreover, it automatically monitored attendance and leave requests, thus reducing errors and increasing efficiency. 

Business Impact:

The results were remarkable and improved in all areas; scheduling conflicts went down 40% and scheduling efficiency saw a boost of 30%. Reduced onboarding time by 35%, employee engagement with training increased by 25%. HR response time improved 50% and HR workload decreased 40%. The frequency and structure of feedback improved Employee Performance by 20%, while attendance management became even more accurate and efficient. Clarion's solution brought heightened operational efficiency, enhanced employee satisfaction and a more agile HR function. 

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